Frequently asked questions
Clear answers about SellerOS
Learn how SellerOS approaches Amazon profitability, fulfillment, refunds, inventory, data and subscriptions.
SellerOS brings Amazon revenue, fees, product costs, shipping, customs, advertising, customer refunds, supplier refunds and inventory recovery into one profitability workflow.
It is designed for Amazon businesses and their finance or operations teams that need clearer order-level and period-level profitability.
Yes. The planned workflow supports FBA, FBM using held inventory, and FBM where products are purchased per order.
Yes. CSV and Excel import workflows are part of the intended Amazon data capability.
The architecture is being prepared for Amazon SP-API support. Availability will depend on implementation and approved integration access.
True profit means evaluating revenue after applicable marketplace fees, COGS, shipping, customs, advertising, refunds and supplier recovery.
SellerOS is designed to track customer refunds separately from supplier recovery, including pending and unmatched recovery items.
Inventory recovery follows returned products through recovered value, resale, reuse or write-off so the operational outcome remains visible.
The provisional plan structure includes options for multiple companies and higher marketplace limits. Final limits remain subject to pricing approval.
A trial is planned. The exact trial duration has not been finalized.
SellerOS is designed for subscription billing with monthly and annual options. Final prices, terms and Stripe checkout are not yet implemented.
SellerOS is being designed around secure access, controlled financial workflows and appropriate safeguards. Final security documentation will reflect the completed production architecture.
Cancellation controls are planned. Final cancellation timing, access and billing terms will be documented before paid subscriptions launch.